Help Center

📌 SquareCut Help Center

Welcome to SquareCut’s Help Center 👋
Click on a question below to see the answer. For anything else, reach us at support@squarecutstore.com🛒 Order Tracking

Q. How do I track my order?
Once shipped (within 2–5 business days), you’ll get a tracking link via SMS/email.
Didn’t get it? Contact us at support@squarecutstore.com with your order ID.

Q. How long will delivery take?

Metro cities: 7–10 days

  • Other cities: 10–15 days

  • Remote areas: up to 18 days

🚚 Shipping & Delivery

Q. Is shipping free?
Yes, shipping is free on most products. Some items may carry a small fee.

Q. Will my order arrive in multiple packages?
Yes, sometimes items ship separately from different warehouses to speed up delivery.

Q. What if my order is lost in transit?
No worries — all orders are insured. If lost or delayed, we’ll resend it at no extra cost.

For more details - https://squarecutstore.com/pages/shipping-policies

🔄 Returns & Refunds

Q. Can I return or replace my product?
Yes, you can request a return/replacement within 7 days of delivery for eligible products.

Q. How long do refunds take?
5–7 business days once approved. COD orders are refunded via UPI/Bank transfer.

Q. Which products are non-returnable?
Some electronics are replacement-only. Please check the product page for details.

👉 For full details, see our Refund Policy below 

https://squarecutstore.com/pages/cancellation-return-refund-policy

❌ Cancellations

Q. Can I cancel my order?
Yes, only before shipping. Once shipped, cancellations aren’t possible.
Email us within 12 hours of placing your order at support@squarecutstore.com with your order ID.

💳 Payments & Invoices

Q. What payment methods do you accept?
UPI, Net Banking, Debit/Credit Cards, and Cash on Delivery.

Q. Will I get a GST invoice?
Yes, we are GST registered and provide GST invoices with every order.

🔐 Safety & Security

Q. Is shopping on SquareCut safe?
Yes, our site uses SSL encryption, secure payment gateways, and offers COD for extra peace of mind.

Q. Will you share my email or phone number?
Never. Your details are used only for order updates and offers (if you subscribe).

📞 Contact Us

Still need help?