Shipping policy

IS SHIPPING FREE?
Shipping is free across India on select products. However, certain items may carry a shipping fee depending on their size, category, or promotional status.

WHEN WILL I RECEIVE MY ORDER?

  • Orders are typically delivered within 8 to 18 business days, depending on product availability and your delivery location.

  • Some remote or Tier-2/Tier-3 locations may experience slightly longer delivery times of up to 21 days.

  • Tracking details will be shared as soon as your order is shipped.

CAN I TRACK MY ORDER?

Absolutely! Once your order is processed and dispatched (usually within 2–5 business days), you’ll receive an AWB (tracking) number via email or SMS.

You can then track your shipment on our Tracking Page using the AWB number provided.

If you face any issues tracking your order or if it’s been more than 5 business days since placing the order and you haven’t received tracking details, feel free to contact us at:
📧 support@squarecutstore.com

WHY IS MY ORDER BEING SHIPPED IN MULTIPLE PACKAGES?
For multi-item orders, items may be shipped from different warehouses to optimize delivery time.
In some cases, if an item is temporarily back-ordered, it may be shipped separately to avoid delays in your overall order. Rest assured, you will receive all your items.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN TRANSIT?
All orders are shipped with insured shipping and handling.
If your package gets delayed, stuck in customs, returned, or lost in transit, we sincerely apologize for the inconvenience.
Because your order is insured, we’ll resend the item(s) with expedited shipping and full tracking wherever possible.
For more information, please refer to our Refund & Return Policy.

WILL I BE CHARGED ANY ADDITIONAL TAXES?

All prices listed on our website are inclusive of GST, and there are no additional taxes or duties at checkout for orders delivered within India.

You only pay the amount shown on the product page — no hidden charges.